AQUA PARK

F.A.Q

AquaPark is situated near the international highway E-75, only 20 kilometers west from the center of Novi Sad, at the entrance of Backi Petrovac.

If you are coming from the direction of Subotica, we recommend exiting the highway E-75 in Zmajevo, and go via Ravno selo and Kulpin.

If you are coming from the direction of the Republic of Croatia (Backa Palanka border crossing), AquaPark is located on the road to Novi Sad (be sure to make a turn to Backi Petrovac).

AquaPark is for all generations, regardless whether you love good fun or you prefer to relax by the water.

We offer several types of tickets, and also various benefits. Choose the one that suits you best.Click here.

The entrance to AquaPark has to be paid. That means that you have to pay for the ticket even if you are only accompanying someone.

You can find information about accommodation on this page.

Clothes suitable for swimming, a towel, suns cream, sandals or flip-flops, sunglasses…, and on the top of all, don’t forget to bring good mood.

Employees at AquaPark hand over all the things they find at the Aqua Park reception, which is located at the entrance to the complex. You can take all the lost things with an ID card, or any other document that can prove your identity, as well as based on the information on the lost things which prove you are the owner of the found object. You can get information on the lost things via a form, when you click on the icon General information.

We believe that our guests do not come to AquaPark with the intention to cause troubles to other visitors during their stay and relaxation. If, however, such a problem appears, notify any employee. Security service is also in charge of the safety and they are authorized to remove such visitors from the park.

Yes. There are people in AquaPark who are trained to provide first aid.

Yes, for certain attractions there are requirements based on the height or age. For safety reasons, the access to certain attractions if denied to persons who cannot move independently. For increasing your security, it is forbidden to wear watches, earrings, glasses, necklaces or rings at attractions. You will not need these things in AquaPark, so we recommend leaving the mentioned and similar objects at home, if possible, and not bring them into AquaPark.

Your safety comes first. For that reason, and depending on the weather conditions, the usage of one part can be suspended, or the entire AquaPark complex can be closed prematurely. Unfortunately, in case of such unpredictable situations, you cannot exercise your right to refund the money you paid for tickets.

Yes, but keep in mind that excessive alcohol consumption increases the risk of injuries. We also warn you that AquaPark security service is authorized to remove an intoxicated person from AquaPark, due to safety reasons. The person who uses the attractions under the influence of alcohol, does so at their own risk. In case of getting injured under the influence of alcohol, AquaPark management bears no responsibility.

There is parking for visitors of AquaPark (for cars, buses, bikes and motorcycle), which is free. We also have parking spaces that are reserved specially for people with disabilities. Parking is not guarded, which means that AquaPark is not responsible for the cars and things that visitors leave in them. Also, visitors are required to abide by the rules and instructions issued regarding parking by employees of the AquaPark.

Yes. You can find the list of gastronomy services here.

Yes, certain cash registers have payment terminals.

The pools are supplied with water from geothermal springs. The water’s natural temperature of 40 degrees of Celsius will enable you pleasant swimming experience even in the colder periods. In addition to that, there is a cooling water system used during the summer heat.

Yes, first we have secured and drawn special parking for the car, which is located near the entrance to the Aqua Park. Likewise, our pools are adapted for use of people with disabilities, and our warm thermal water has a beneficial effect on various rheumatic diseases.

Yes, in collaboration with transport companies, and especially for our visitors, we have organized transport to AquaPark from Belgrade and Novi Sad. You can view the timetable here.